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Title: A study of delivery performance in a manufacturing company
Author: Britchford, Christopher
ISNI:       0000 0001 3480 4996
Awarding Body: Loughborough University of Technology
Current Institution: Loughborough University
Date of Award: 1985
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This thesis provides an introduction to the subject of Delivery Performance and its measurement. The review shows that non-price factors, especially delivery performance, have become recognised as of major importance in manufacturing business success. Attention is given to the reasons why UK manufacturing companies have such a poor delivery record and the adverse effects which result.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available
Keywords: Delivery lead times; Customer service