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Title: Using networked multimedia to improve customer service in the UK utility market.
Author: Blackie, Nigel Malcolm.
ISNI:       0000 0001 3466 4436
Awarding Body: University of Salford
Current Institution: University of Salford
Date of Award: 1999
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No abstract available
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available
Keywords: Applications of computer science & business data processing