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Title: Stakeholder analysis for interorganisational information systems in healthcare.
Author: Pouloudi, Athanasia.
ISNI:       0000 0001 3497 3028
Awarding Body: London School of Economics and Political Science (University of London)
Current Institution: London School of Economics and Political Science (University of London)
Date of Award: 1998
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This thesis defines an interpretive stakeholder analysis approach for studying interorganisational systems and demonstrates its value in the healthcare domain. It is argued that the complex and political nature of these systems implies that the issues affecting their development and implementation go well beyond the primarily commercial concerns on which current research in interorganisational systems focuses. This thesis is based on the assumption that this broader range of issues can be better investigated and understood through a systematic and comprehensive study of their stakeholders. It is argued that this can be achieved by adopting an interpretive research epistemology, not least because of some common assumptions that stakeholder analysis approaches and interpretive research share. The thesis unveils these common assumptions and uses them to define an interpretive approach to the identification and analysis of stakeholder perceptions on interorganisational systems and their context. Using previous research in the stakeholder literature this work examines descriptive, instrumental and normative implications of the stakeholder approach in interorganisational systems use in healthcare, a domain where interorganisational systems development is less likely to be driven by commercial concerns. The descriptive aspect is made explicit with the study of interorganisational systems used in the drug use management domain whereas instrumental and normative aspects are investigated in the context of the NHSnet, a controversial system pertaining the electronic exchange of information in the healthcare domain in the United Kingdom. The thesis contributes to interpretive information systems research with the systematic study of the stakeholder concept in an interorganisational context and its grounding within the interpretive epistemology. It emphasises the importance and interrelation between the different aspects of stakeholder theory and demonstrates the value of each aspect in the healthcare domain thus also contributing to a rich insight in the particular empirical research context.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available
Keywords: Management & business studies