Use this URL to cite or link to this record in EThOS: https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.283048
Title: A service quality performance evaluation model for hotel service.
Author: Li, Yi-Min.
ISNI:       0000 0001 3609 5492
Awarding Body: University of Paisley
Current Institution: University of the West of Scotland
Date of Award: 1995
Availability of Full Text:
Access from EThOS:
Abstract:
No abstract available
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID: uk.bl.ethos.283048  DOI: Not available
Keywords: Service industry; TQM
Share: