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Title: A service quality performance evaluation model for hotel service.
Author: Li, Yi-Min.
ISNI:       0000 0001 3609 5492
Awarding Body: University of Paisley
Current Institution: University of the West of Scotland
Date of Award: 1995
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No abstract available
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available
Keywords: Service industry; TQM