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Title: Using non-financial data to validate business assumptions in service industry
Author: Al-Najjar, Mohammed.
ISNI:       0000 0001 3407 6108
Awarding Body: University of Cambridge
Current Institution: University of Cambridge
Date of Award: 2000
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No abstract available
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available
Keywords: Performance measurement