Use this URL to cite or link to this record in EThOS:
Title: Service quality in the management of simulation projects.
Author: Robinson, Stewart Leslie.
ISNI:       0000 0004 2739 5700
Awarding Body: University of Lancaster
Current Institution: Lancaster University
Date of Award: 1998
Availability of Full Text:
Access from EThOS:
No abstract available
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available
Keywords: Service quality; Customer expectations