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Title: An investigation of the human costs of software upgrades in organisations
Author: Bajer, Javier
ISNI:       0000 0001 3437 8851
Awarding Body: Loughborough University
Current Institution: Loughborough University
Date of Award: 1997
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The purpose of this research was to investigate the effects that continuous change in the form of software upgrades have on end-users. These effects could increase upgrade implementation costs in organisations.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available
Keywords: Skills transfer; Organisational management