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Title: Service delivery systems in financial service companies : cross cultural delivery and the implications for standardisation.
Author: Frame, Andrea.
ISNI:       0000 0001 3481 1061
Awarding Body: University of Central England in Birmingham
Current Institution: Birmingham City University
Date of Award: 1997
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No abstract available
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available
Keywords: Management & business studies