Use this URL to cite or link to this record in EThOS:
Title: An architecture for agent-oriented virtual inhabited call centres
Author: Chen, Jianrong.
ISNI:       0000 0001 3533 5351
Awarding Body: Oxford Brookes University
Current Institution: Oxford Brookes University
Date of Award: 2002
Availability of Full Text:
Access from EThOS:
No abstract available
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available
Keywords: Virtual communities