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Title: An examination of the application of quality in services.
Author: Murphy, John A.
ISNI:       0000 0001 1490 3276
Awarding Body: University of Ulster
Current Institution: Ulster University
Date of Award: 1995
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No abstract available
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available
Keywords: Service delivery; Customer satisfaction