Title:
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A 3 dimensional contingency model of project management : An exploration of task-centred groups in two large organisations
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The t t es i s explores the structure and process of proje c t manage ment
in two Passenger Transport Executives(G .M. P . T. E . and S. Y . ~ . T.E )
In view of thedearth of practical advice on· proj ect management ,
the research i s con c erned n ot only wi th the wider i mp li cat io~s of
pro j ec t management but a l s o to provide valid counsel to practisi ng
managers .
Issues raised in the litera ture sugg es t ed that successful project
management was a com plex, shifting amal gam of four " id eE l~ ty pes ,
whose boundarie s were delineated by two structural d i mens ion s
(Un structured- Structur ed and Proj ect orienta ti on- Functional orientation)
. Al th ough the concept of power was c ommon to both dim ens i ons ,
each wa~ felt to constitute a sepa r ate ~~ pect of proj ect ma ~ agement
and it was h ypothes i sed that successful pr oj ect management came about
from the management of a II dynamic balance " a cross b ot h dime ns i ons -
maintaining a crude trade off which at any poi n t in time would be
gov erned by the characteristics of the task , environment and the
culture of the incumbent or gani sati on .
Exhaustive analysis of 6 pro j ect g r oups added to the working ~ypo theses
suggested by the literature . In the empirica l melting pot ,
observations, analysis and working hypotheses were coalesc ed to g i ve
a normative three- dimensional contingency model of proj e c t nan6gement
and retros pe ctively , the relative success or fa ilure of proj ect ma nagement
i n both organisa tions is explained with reference t o this
model.
The results underline the i mportance of training and of past experience
in group problem- solving te chn i ques . But the experience of
project manage~e nt in G. K. T. and S . Y. T. sug gests that admini s trators
contemnlating project ma" ageme n~ shoul d consi der the culture of
their organi sa ti on and pay due re ga rd to the likely strength of
cult ural and historice.l opposi ti on .
The research a lso pOi nts to the need fo r careful "hand s-on" manage ment
to ensure the mai ntenance of a dynami c balan c e over the life
of the proje ct- exe rcising a crude trade~~ff between t he vertical
and l ateral dimensions of proj e ct management .
In a wider philosophical and theoretical s ense the research shows
the folly of exercising simple structural expedients to solve
complex problems of organisation and concludes t hat there are no
simple solutions to the problem of incre asi ng organisational s i ze
and complexity , and no short c uts to organi sational f l exibility .
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