Title:
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Increasing the digital literacy of museum professionals: digital innovation and the museum sector in Northern Ireland
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As digital technologies increasingly shape the way we work, play and learn,
museums are faced with the challenge of strategically responding to the demands
of digital culture. This thesis argues that small, digitally conservative qll.lseums
risk being left behind if they do not tackle this challenge. While there is a large
body of literature on museums and digital technologies, little has been written on
developing the foundations that support digital practice in museums. As such the
focus of this thesis is on those museums taking their first digital steps, opening a
Twitter account, or thinking about creating a new job role, with a mainly digital
remit. Furthermore this thesis questions the role of museum studies as an
academic discipline in supporting the development and implementation of digital
technologies and emerging practices within small museums.
Taking the museum sector in Northern Ireland as a context specific scope this
investigation proposes a model of museum studies as critical praxis, and firstly
defines barriers to digital practice within the museum sector in Northern Ireland
and secondly designs practice based responses to disrupt these barriers, namely:
skills, confidence and a risk adverse culture. Through critical praxis this
investigation proposes context specific models for digital skills development,
research and development, and digital literacy training for emerging museum
professionals. Taking a methodologically inventive approach, practice based
research (the development and implementation of events, training and site
specific research and development prototypes), audits of policy and practice, and
email interviews are used to form a "mixed methods approach within this
research. This thesis demonstrates that skills and confidence are more important
than funding and access to technology when it comes to developing a more
progressive approach to digital practice in small, digitally conservative museums.
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