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Title: An investigation of the role played by innovation in the survival of a large, mature, established organisation and the potential contribution of innovation to its future survival and success
Author: Simpson, A. R.
Awarding Body: Queen's University Belfast
Current Institution: Queen's University Belfast
Date of Award: 2016
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The destruction of existing industries as a consequence of discontinuous technological change is a central theme in organisational literature. Incumbents are challenged by 'competence-destroying' or 'disruptive' innovations which render their business model and/or knowledge base obsolete, leaving them vulnerable to attacks from new entrants. However, the latter years of the 20th century also saw incumbents in the developed economies challenged by a politically driven trend to introduce competition into many industries previously regarded as natural monopolies. In an era when the rate of attrition amongst large firms appears to be increasing, the question of how mature, established organisations can innovate and sustain their competitiveness is of critical importance to governments, the financial community, shareholders, customers and employees. As befits organisations established in the 19th century and operating as monopolies for the majority of the time since then, the telecommunications incumbents possess distinctive organisational legacies, demonstrated by their size, age, complexity and cultures rooted in engineering excellence. Compared to mobile telecom operators, cable operators and other new entrants, telecommunications incumbents face greater organisational transformations because of their historical 'heritage'.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available