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Title: Operations strategy in start-up organizations
Author: Garcia, Gabriel
Awarding Body: Lancaster University
Current Institution: Lancaster University
Date of Award: 2012
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Operations strategy (OS) formation in very small and new start-up organizations is a topic that until now, has not been paid much attention by OS scholars. Current OS literature in this area has been generated from studies that have been carried out mainly upon large and well established corporations. In this regard, an action research intervention to investigate how OS is formed in a very small and new start-up firm has been successfully deployed. This research has found a mismatch between what is currently described in current OS formation literature and what actually happens in the very small and new start-up firm in practice. The OS formation observed in this research was a very dynamic process where all four OS perspectives met; bottom-up, top-down, market requirements and resource based perspectives. However, this process was mainly influenced by a resource-based process driven by the emergent effects generated by the effective deployment of the firm's indirect capabilities. The indirect capabilities of this firm turned to be, at the simplest level, the ability that the firm 's founder-manager had for creating a strategic network of external business collaborators and gaining access to their resources and capabilities to foster the development of her firm 's OS. At a more complex level, they turned to be the dynamic ability that the founder-manager had for finding new scenarios to deploy those already accessed resources and capabilities, and managing and influencing them in a way that they would keep providing further access to further external resources and capabilities to foster her firm's OS development. A guideline to help founder-managers with very limited financial resources to foster the development of their firms ' OS formation process is offered.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available