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Title: The strategic perspective of information systems in public sector agencies of developing countries
Author: Alraqqass, B. M.
Awarding Body: University College of Swansea
Current Institution: Swansea University
Date of Award: 1995
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This research examines the strategic use of information systems and information technology (IS/IT) by public sector agencies in developing countries (PSADC). It examines mechanism for identifying strategic opportunities, the obstacles facing PSADC to develop such strategic use, and other factors that might influence the development of the strategic use of IS/IT. This research used case study methods to collect data from public sector agencies in Kuwait. Concerning identifying strategic opportunities, this study indicated that PSADC can use IS/IT to target the public, other government agencies, parliament and oversight agencies, other countries and word organisations, and specific domestic industries. The Study shows that PSADC can use IS/IT to support strategic thrusts that could be applied defensively or offensively. Those strategic thrusts are focus, innovation, alliance, differentiation, satisfying, and cost. Concerning the correlation of the development of strategic use of IS/IT, five correlates were examined. Those correlates were environmental dynamism, environmental scanning, organisational control, information intensity, and senior management's knowledge of strategic use of information systems. This study found no evidence to support their correlation with the development of the strategic use of IS/IT in PSADC. Concerning the prerequisites for developing strategic use of IT/IS in PSADC, the study indicates that a developed hardware and software platform greatly influences the development of such use. This thesis concludes with a discussion of its implications on theory and practice, in addition to suggestions for future research.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available