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Title: Modernising workforce data collection in social care
Author: Ward, Francis
Awarding Body: King's College London (University of London)
Current Institution: King's College London (University of London)
Date of Award: 2012
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Overview This is a study of a key development in workforce data collection and the development of workforce intelligence in social care in England. -- Aims To investigate the establishment of the National Minimum Data Set for Social Care [NMDS-SC] in England 2003-2010. To consider the establishment of the NMDS-SC in the light of the size of and disparate numbers of employers in the social care sector, and the legal, policy and service delivery context. To consider the role of data sets in workforce planning and requirements in social care and to explore the importance of stakeholders in the development of the NMDS-SC. -- Literature The study reviews the literature about social care workforce data sets and sets it in its theoretical context. The background to the study is presented with considerations of quantitative and qualitative analyses of workforce intelligence in social care in England: the role of key organisations in data collection such as Topss/Skills for Care England, Government Departments, The Employers Organisation, the National Care Standards Commission and its successor, and the Sector Skills Council for social care, Skills for Care. -- Methods This study uses a case study approach and draws on material that is publicly available. It describes and analyses the introduction of the NMDS-SC. It uses insights from stakeholder theory, complexity theory, and the use of marketing and draws on insights from the management of change. It explores how and why the process of rationalising, systematising and modernising the process of data collection about its workforce by the English social care industry took place in the years 2003-2010.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available