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Title: Management of performance appraisal : a study of full time faculty members at the Palestinian public universities in the West Bank
Author: Khoury, Grace C.
Awarding Body: University of Bradford
Current Institution: University of Bradford
Date of Award: 2000
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Faculty members of universities are vital resources because their performance, behaviour, aspiration and talents will affect the productivity of universities. The top management of universities must realise the genuine value of faculty members to higher education. Higher education plays a major role in contributing to the economic development of any country especially in a developing country like Palestine where there has never been a greater need for competent professionals that are able to contribute to the development process of Palestine in these turbulent times. Performance appraisals of faculty members should be conducted and· managed effectively in order to contribute to the development of faculty members and their institutions in a way that is consistent with the future goals of higher education in Palestine. Performance appraisals should play a major role in performance management, which involves more than evaluating employees' performance at regular intervals. This thesis utilises a triangulation approach of research thereby combining the personal observation method, literature review, survey and interview questionnaire methods in the data collection process. The current research is a descriptive, evaluative and empirical study, which examines the management of full time faculty members' performance appraisal process at five Palestinian public universities in the West Bank. The main purpose is to assess the perception of faculty members towards the effectiveness of the performance appraisal management process and to evaluate its impact on faculty members' development, satisfaction and motivation. A proposed model of faculty members' performance appraisal management entitled (SOFIA) emerges based on reviewing and drawing similarities among various performance management models and analysis of the data collected. However, the study identifies the obstacles influencing the application of the SOFIA model including cultural, political and financial constraints. The empirical data is gathered based on a sample of 265 faculty members participating in the survey including 25 interviews with staff and faculty members at the five Palestinian public universities. The results of the study provide empirical evidence of the negative perception that faculty members have of their performance appraisal management process. Also, the results demonstrate that the current appraisal process is highly inadequate to meet the needs of faculty members for continuous development and growth.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available