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Title: The role of social networking tools in facilitating knowledge management and sharing processes at the UAE municipalities : opportunities and challenges
Author: Al-Taee, May Laith
ISNI:       0000 0004 5362 7974
Awarding Body: University of Birmingham
Current Institution: University of Birmingham
Date of Award: 2014
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This thesis contributes to knowledge-based view literature by proposing a novel approach to the integration of two key perspectives in knowledge management: the objectivist and practice-based perspectives. This integration can provide the basis for the adoption and use of information and communication technology (ICT) tools for the sharing and integration of knowledge. This integrative approach is aligned with the knowledge-based view of the firm and can provide valuable opportunities for the transfer of knowledge. The objectivist perspective has thus met with limited success due to the inherent difficulty in codifying knowledge, particularly as it relates to strategies for the effective transfer of knowledge within organisations. On the other hand, the practice-based perspective continues to develop but has not yet reached a maturity level to justify its use on a large scale. Neither one of these two perspectives alone is able to deal with the challenges of transferring and integrating knowledge. The recent knowledge management literature has emphasised the importance of interactive knowledge management technologies, which have manifested themselves in the form of social networking tools in bringing the human side into the knowledge management equation. It is argued that such technologies have distinct features that encourage knowledge sharing, social interaction, and user participation. Yet, very little is known on the benefits, challenges and the factors leading to its successful implementation within organisations.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available
Keywords: H Social Sciences (General) ; HD28 Management. Industrial Management