Use this URL to cite or link to this record in EThOS: http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.583503
Title: Enterprise collaborative portal for business process modelling
Author: Tsaneva, Daniela
Awarding Body: Cardiff University
Current Institution: Cardiff University
Date of Award: 2004
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Abstract:
The business processes of manufacturing enterprises have to be dynamic, especially when highly customised products are manufactured or different projects run simultaneously. Another trend in contemporary manufacturing is the necessity for co-operation between geographically dispersed teams. This research presents a new method for modelling business processes enabling co-ordination of dynamic workflows. This thesis focuses first on Business Process Modelling (BPM) techniques and outlines the limitations of the existing methodologies. Similarly, an overview of Enterprise Collaborative Portals (ECP) is conducted and a method for collaborative authoring of dynamic workflows is discussed. Next, the thesis introduces the concept of business process models with feedback based on the Product/process (P/p) methodology. An extension to this methodology, validated through a case study, is developed to overcome some of its limitations. The performance of the proposed extension is analysed and compared with that of the Unified Modelling Language (UML) and its advantages are highlighted. The case study used to demonstrate the capabilities of the proposed approach involves the development of a golf training device prototype using Rapid Prototyping technology. The proposed process modelling methodology is validated in PTC Windchill EIMS, which also serves as a platform for the implementation of the enterprise collaborative portal. The thesis also proposes a benchmarking method for business processes based on the work of Spendolini and the extended P/p methodology. Benchmarking factors are identified and the proposed benchmarking methodology is validated with an example. The benefits of the proposed benchmarking methodology are outlined. Finally, a method for modelling business processes enabling co-ordination of dynamic workflows is presented. The same case study is used to illustrate the algorithm for collaborative authoring of the business process model. As a platform for the implementation of the proposed method, an object-oriented architecture is adopted.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID: uk.bl.ethos.583503  DOI: Not available
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