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Title: Satisfaction and Loyalty : Examining and Challenging the Linkages Leading to Firm Performance
Author: Keiningham, Timothy L.
Awarding Body: Staffordshire University
Current Institution: Staffordshire University
Date of Award: 2009
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No abstract available
Supervisor: Not available Sponsor: Not available
Qualification Name: Not available Qualification Level: Doctoral
EThOS ID:  DOI: Not available