Use this URL to cite or link to this record in EThOS: http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.485538
Title: Improving the practice of Operations Support Systems in the Telecommunications Industry using Open Source
Author: Gallen, Craig
ISNI:       0000 0001 3487 2040
Awarding Body: University of Southampton
Current Institution: University of Southampton
Date of Award: 2007
Availability of Full Text:
Access through EThOS:
Abstract:
This document fulfils the requirements for the final Thesis in completion of an Engineering Doctorate program at the University of Southampton. This Thesis presents the findings of a three and a half year Engineering Doctorate study (2003-2007) which investigated the options for open source in delivering Operational Support Systems (OSS) to the global telecommunications industry. The principal mode of investigation has been Action Research in collaboration with a number of industry players and in support of the New Generation Operations Support Systems (NGOSS) standardisation activities conducted under the auspices of the Telemanagement Forum (www.tmforum.org). The thesis considers the use of open source to expedite the creation and dissemination of emerging ass standards through a number of collaborative industrial projects including a Next Generation Network proof .' ofconcept and a novel application ofNGOSS to the problem ofmanaging a digital TV network. Conclusions are drawn as to the benefits which service providers could derive from using open source as a key factor in managing the strategic risks and costs associated with the new product introduction process. The principal contribution has been to develop within the telecommunications industry a greater understanding and acceptance ofthe role which open source can have in the delivery ofOSS solutions. Keywords Open Source, NGOSS, OSS/J, Action Research, ass, Operations Support Systems, Systems Integration, Requirements Management, Network Management, Digital TV
Supervisor: Not available Sponsor: Not available
Qualification Name: University of Southampton, 2007 Qualification Level: Doctoral
EThOS ID: uk.bl.ethos.485538  DOI: Not available
Share: