Use this URL to cite or link to this record in EThOS:
Title: The practice of relationship marketing in hotels.
Author: Osman, Hanaa.
ISNI:       0000 0001 3460 6850
Awarding Body: Oxford Brookes University
Current Institution: Oxford Brookes University
Date of Award: 2001
Availability of Full Text:
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No abstract available
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available
Keywords: Customer loyalty; Database marketing