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Title: Knowing and modelling of human enterprises : a holistic approach.
Author: Stoyanova, Petia Venkova.
ISNI:       0000 0001 3487 963X
Awarding Body: University of Sunderland
Current Institution: University of Sunderland
Date of Award: 2001
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The desire to develop a holistic framework for knowing and modelling in human enterprises is not new. Methodologies, such as Systems Dynamics, Soft Systems and the Viable Systems Model all claim a holistic perspective. Each of these approaches emphasises the interrelatedness of `things', rather than the `things' themselves. Thus, they avoid the possible fragmentation that can occur when elements within a situation are treated as if they exist independently. Unfortunately, the systems approaches flounder because they fail to reconcile knowledge with the path that brings it into being, or to satisfactorily deal with the concepts of order or communication in language. The Thesis, therefore, provides a greater clarification of these issues, in the light of enactive cognitive science, chaos theory and contemporary theories on dialogue. As a result, a new framework is presented, for knowing and modelling in human enterprises, that is based on our `new' understanding of holism. The organisational context of the Thesis is provided by two generic models, both developed by the author (a model of Duopoly Competition and a model of Chaos Control ), together with a case study of the Danish hearing aid manufacturer Oticon. The Thesis concludes by presenting various insights arising from our new frame of reference and reflecting on their challenges for organisations.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available
Keywords: Chaos theory; Soft systems; VSM; Viable system Management Computer software