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Title: Vertical occupational segregation and secretaries : a multiple case study of structure and agency.
Author: Mesmer, Marie.
ISNI:       0000 0001 3395 3930
Awarding Body: University of Surrey
Current Institution: University of Surrey
Date of Award: 2000
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This sociological study investigates how the process of vertical occupational segregationb y sex is maintained at the end of the 20`hc entury. It explores the secretarialr ole and opportunities for careera dvancemenbt eyond this "pink-collar" occupation within four organizations in England that were self-identified as promoting equal opportunities. The evidence stems from case studies conducted at the BBC in 1992 and at the BBC, Channel Four, Rank Xerox, and Unilever in 1994. Data were collected in three forms: (i) semi-structured interviews; 18 with mid- to senior-level secretaries,1 0 with managers,a nd 13 with personnelr epresentatives(; ii) office observations; and (iii) materials related to the individual companies, Opportunity 2000, and the European Community. Secretaries' opportunities for advancement were found to be rare. A pink-collar wall, rather than a glass ceiling, was discovered, due to a combination of structural constraintsa nd the actions,o r agency,o f secretariesT. his research extends the dual-systems model of occupational segregation by using the case study methodology and by including women's experiences and behaviour within the theoretical framework. This study expands current knowledge about the lives of ordinary working women and the persistent phenomenon of occupational segregation
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available
Keywords: Career advancement; Women; Secretarial; Gender Management Sociology Human services