Use this URL to cite or link to this record in EThOS: http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.319324
Title: Issues in coordination relating to the customer contact model and implications for service quality management.
Author: Garrood, Mark Adrian.
ISNI:       0000 0001 3491 5688
Awarding Body: Brunel University
Current Institution: Henley Business School
Date of Award: 1995
Availability of Full Text:
Full text unavailable from EThOS. Please contact the current institution's library directly if you wish to view the thesis.
Abstract:
No abstract available
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID: uk.bl.ethos.319324  DOI: Not available
Keywords: Management & business studies Management
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