Use this URL to cite or link to this record in EThOS: http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.319149
Title: A study of delivery performance in a manufacturing company
Author: Britchford, Christopher
ISNI:       0000 0001 3480 4996
Awarding Body: Loughborough University of Technology
Current Institution: Loughborough University
Date of Award: 1985
Availability of Full Text:
Access from EThOS:
Access from Institution:
Abstract:
This thesis provides an introduction to the subject of Delivery Performance and its measurement. The review shows that non-price factors, especially delivery performance, have become recognised as of major importance in manufacturing business success. Attention is given to the reasons why UK manufacturing companies have such a poor delivery record and the adverse effects which result.
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID: uk.bl.ethos.319149  DOI: Not available
Keywords: Delivery lead times; Customer service
Share: