Use this URL to cite or link to this record in EThOS: http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.311769
Title: Measuring and improving quality of service : a cross cultural study of postal services in Iran and the UK.
Author: Abbasi, Mohammad R.
Awarding Body: University of Paisley
Current Institution: University of the West of Scotland
Date of Award: 1999
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Abstract:
No abstract available
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID: uk.bl.ethos.311769  DOI: Not available
Keywords: Customer satisfaction; Networks Management Commerce
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