Use this URL to cite or link to this record in EThOS: http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.288762
Title: Employee-customer-relationships : an investigation into the impact of customer-contact employees' capabilities on customer satisfaction in Jordan banking sector
Author: Melhem, Yahya.
ISNI:       0000 0001 3392 8321
Awarding Body: University of Nottingham
Current Institution: University of Nottingham
Date of Award: 2003
Availability of Full Text:
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Abstract:
No abstract available
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID: uk.bl.ethos.288762  DOI: Not available
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