A study of new work environments piloted in Scottish Enterprise National
New work environments bring together physical and social aspects of organisations in ways that create changes unfamiliar to many practitioners, and which are relatively unexplored theoretically and empirically by researchers. This thesis is concerned with increasing understanding of specific new work environments; those piloted within Scottish Enterprise National; and from this, drawing some general inferences on the nature of these environments. Literature from the multiple strands of organisation theory, management and organisation, and built environment literatures, were brought together in this thesis in order to guide the investigation. A single case study approach was adopted, with the researcher embedded in the organisation for the duration of the research. Primary and secondary data was reviewed in an historical manner. A descriptive and analytical form of case study write up was used in explanation and theory building of the thesis. It was established that, to increase understanding of new work environments a, conceptual level of investigation is essential. Elements emerge at this level which are not otherwise present. There is a complex mix of tangible and intangible elements that require careful consideration, to understand how the physical aspects in new work environments can contribute to organisation performance.