Use this URL to cite or link to this record in EThOS:
Title: Service delivery systems in financial service companies : cross cultural delivery and the implications for standardisation.
Author: Frame, Andrea.
Awarding Body: University of Central England in Birmingham
Current Institution: Birmingham City University
Date of Award: 1997
Availability of Full Text:
Access through EThOS:
No abstract available
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available
Keywords: Management & business studies Management