Measurement of productivity and cost of the direct labour organisation within highways maintenance departments
The objective of this thesis is to investigate, through an empirical
study, the different functions of the highways maintenance departments
and to suggest methods by means of which road maintenance work could
be carried out in a more efficient way by utilising its resources of
men, material and plant to the utmost advantage. This is particularly
important under the present circumstances of national financial
difficulties which have resulted in continuous cuts in public
In order to achieve this objective, the researcher carried out a
survey among several Highways Authorities by means of questionnaire
and interview. The information so collected was analysed in order to
understand the actual, practical situation within highways manintenance
departments, and highlight any existing problems, and try to answer the
question of how they could become more efficient.
According to the results obtained by the questionnaire and the
interview, and the analysis of these results, the researcher concludes
that it is the management system where least has been done, and where
problems exist and are most complex. The management of highways
maintenance departments argue that the reasons for their problems
include both financial and organisational difficulties, apart from
the political aspect and nature of the activities undertaken. The
researcher believes that this ought to necessitate improving the
management's analytical tools and techniques in order to achieve the
most effective way of performing each activity.
To this end the researcher recommends several related procedures to
be adopted by the management of the highways maintenance departments.
These recommendations, arising from the study, involve the technical,
practical and human aspects. These are essential factors of which
management should be aware - and certainly should not neglect - in
order to achieve its objectives of improved productivity in the
highways maintenance departments.