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Title: An architecture for agent-oriented virtual inhabited call centres
Author: Chen, Jianrong.
ISNI:       0000 0001 3533 5351
Awarding Body: Oxford Brookes University
Current Institution: Oxford Brookes University
Date of Award: 2002
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No abstract available
Supervisor: Not available Sponsor: Not available
Qualification Name: Thesis (Ph.D.) Qualification Level: Doctoral
EThOS ID:  DOI: Not available
Keywords: Virtual communities Artificial intelligence Business Data processing